The challenge
Availability lived in a shared spreadsheet, so two branches could promise the same vehicle on the same day.
Case Study
Vehicle rental operator with multiple branches moving from phone and messaging bookings to a real-time system.
Availability lived in a shared spreadsheet, so two branches could promise the same vehicle on the same day.
Real-time fleet availability, online deposits, digital handover and return inspections with photos, and utilisation reporting per vehicle.
Double allocation was designed out, deposits are collected before a vehicle is held, and damage disputes are settled with timestamped photos.