The challenge
Tickets were sold at counters and tracked in spreadsheets, so gate staff had no reliable way to spot duplicates.
Case Study
Events operator selling across multiple venues, replacing manual delegate lists with online ticketing and gate scanning.
Tickets were sold at counters and tracked in spreadsheets, so gate staff had no reliable way to spot duplicates.
Online sales with tiered pricing, QR passes issued by email, a gate-scanning app that runs on ordinary phones, and live sales reporting.
Entry throughput improved sharply, duplicate tickets were caught at the gate, and attendance data was available the same evening.